She snarled at me!

Written: July 19, 2008 at 11:54AM EST

Ok, raise your hands.  Upon reading that statement, the image of a dog snarling at me came to mind.  Now, what would you say, if I told you that a dog didn’t snarl at me, but rather a woman did!  I found it hilarious as I’m sure did everyone who was working with me.

Let me start from the beginning, this rather round woman entered Dunkin Doughnuts and ordered a medium iced coffee (approx 16 ounces).  Now, this sounds like a rather reasonable request, correct?  The woman then goes on to ask demand that I add cream to the drink, a whopping 12 ounces.

The second I start making the woman’s drink, an order comes through my headset asking for an iced coffee with sugar in it.  I went to make this order and not thinking, I added sugar to the womans coffee.  In a rush to finish the womans order, I give her the drink, she pays and prepares to leave.

Just as she goes to leave the store, she stops dead in her tracks.  Turns around and rushes back to the counter.  “Theres sugar in this!  I can taste the crystals!” she screams at me.  Rather suprised to see her again, I just kinda stood there for a second, before apologizing.  As I go to reach for the iced coffee, shes showing her teeth and snarling at me.  Now, I’m trying not to laugh and am genuinely trying to show concern in her problem, but I mean, come on!  I was actually waiting for her to start barking.  Now that would have been funny.

But, who seriously snarles when returning a drink?!  I can understand that there are reasons for not wanting sugar, but resorting to snarling?

Oh well, it takes all kinds, right?  It should be interesting to see other types of customers I get to meet at this job! ;)

4 Comments · Employment, Funny

Comments

What a nutter! That story made me laugh.

Sheila

Dude…she likes her iced coffee with no sugar in it!!!
Yeah, I can get pretty vicious too when my iced coffee isn’t perfect…I can relate to this poor woman. =[
The kids of today...just dunno how badly sugar rots ya already rotten teeth!

=]

April

Well, there is quite a difference between complaining about a mistake which can be easily resolved, but barking and growling makes you look like a moron. And the kids of today??? You’re 15!

Nick

wow, that is awesome. I’ve had to hide my snickers many times while working retail…

angela

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